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Frequently Asked Questions  
  • What is Weight-Loss-Calories.com?
  • Can I order over the phone or by fax?
  • Why would I join the Buyer's Club?
  • Can I join the Buyer's Club by phone or fax? Can I use my membership by phone or fax?
  • I have joined the Buyer's Club. How do I get my discount?
  • How do I check out?
  • What are the Carolina Lifetime Diets?
  • What should I do if it says my account does not exist?
  • I am having trouble downloading the diets.
  • Why would you use these products?
  • How do I use this on a Low-Carb Diet?
  • How do I use these with a Low Calorie Diet?
  • How do I use these with a Low Fat Diet?
  • How do these help me to build muscle?
  • I am not overweight why would I use these products?
  • I am very active. I want something that is good for me but don't have the time to prepare a meal.
  • Who is Dr. Tennis?
  • Where are you located?
    1. What is Weight-Loss-Calories.com?
      Weight-Loss-Calories.com is a product division of Carolina Medical Weight Management, PA. Located in Greenwood, SC USA. It is owned and operated by its founder, John M. Tennis, MD FAAP. We have been in business since March 2000 providing high quality weight loss product, diet programs, diet support and behavior modification techniques to allow for rapid weight loss in a safe and effective way.

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    2. Can I order over the phone or by fax?
      You can always order by phone or fax. You can download a order form from the home page or just call us to ask for what you want. Our numbers are: Toll Free (877)319-5798 Local Phone(864)227-9708 Fax (864)229-5542 If we are not there please leave a message. Let us know when we can call you and if you are a member of our Buyer's Club We are open from 7:30am until 6:00pm Mon. - Weds. and 7:30am until 1:00pm on Thursday. Lunch is 1 to 2pm. All times are eastern standard time.

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    3. Why would I join the Buyer's Club?
      Simply to save money. Everything in the club is reduced by 10% automatically on signing in after you are a member. You still get all of the specials that are available. Join now! The club prices will rise in December 2004 to $29/year

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    4. Can I join the Buyer's Club by phone or fax? Can I use my membership by phone or fax?
      Yes definitely! Please let us know that you want to join and the cost of the membership will be added to your order and 10% will be deducted from the cost of the products you purchased prior to charging you. You will then be able to order using the Buyer's Club prices either online (after you have an account) or via fax/phone

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    5. I have joined the Buyer's Club. How do I get my discount?
      When you join the Buyer's Club your account is upgraded to our club. The next time you log in the prices that are shown have already had your 10% taken from them. You can see this by checking the prices when not logged in or compareing them to the prices listed in the description. The upgraded prices will not be displayed on the Quick Order page but will be changed in your shopping cart once you have signed in.

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    6. How do I check out?
      Once you are ready to place your order and added your items to your shopping cart you can go to checkout. If you have not signed in you will be taken to a log in page where you can log in or sign up as a new customer. Once signed in you will be taken to the Delivery Information page where you can change the shipping address or keep the one that you signed up with. You may also add comments to your order if you wish. Scroll down to the button that says continue. You will be taken to the Payment Information page. Select your choice of payment, fill in the appropriate information (please do not forget the cvv number from the back of your card in that your payment will be rejected if you do not add it.) Scroll down to continue and click. You will then be taken to the Order Confirmation page. Check the information and then scroll to the bottom and click the confirm order button. If all goes well you will be taken to the Checkout Success page and we will ship your products ASAP.

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    7. What are the Carolina Lifetime Diets?
      These are the diets that we created and have used in our clinic for years. They are a system of diets ranging from extremely restrictive to much more variety. They are low fat and low carb in nature but don't rely excessively on counting nutrients.

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    8. What should I do if it says my account does not exist?
      Sign up for a new account and email us to let us know your problem.

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    9. I am having trouble downloading the diets.
      I am sorry that you are having problems getting the download. Remember that a download link will not be available until your payment is verified. Once this is done you will receive an email then please try the following. 1. Go online to www.weight-loss-calories.com and sign in using your user name and password. 2. In the My Account Information Box click on Account History 3. You should see Order History with a listing of each order. 4. Click on the view button for the correct order. 5. Scroll down and you should see a download link. 6. Click this link and store the file to your desktop or a file you can easily find. 7. Click on the file to unpack the files. I hope that this helps. Please let me know if you still are having problems.

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    10. Why would you use these products?
      You can use them for: Low Carbohydrate Diets, Low Calorie Diets, Low Fat Diets, Muscle Building, Diet Maintenance, A Health Snack, or the Carolina Lifetime Diets

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    11. How do I use this on a Low-Carb Diet?
      Protein is essential in a low carb diet and these are often a convenient and easy way to help ensure that you are getting adequate nutrition. Not all protein supplements are the same so be sure to look at the make-up so that you choose items that fit your needs

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    12. How do I use these with a Low Calorie Diet?
      Minimizing calories is much easier with good tasting substitutes for your higher calorie choices. Use these products as meal substitutes or as replacements for the higher calorie extras that you might desire and you get the protein, and potassium that you need as well.

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    13. How do I use these with a Low Fat Diet?
      They are a great choice for low fat foods! All of these products are low in fat and cholesterol and will make it easier for you to stay within your fat gram goals.

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    14. How do these help me to build muscle?
      Many products are available for helping to get the protein that a person needs to build muscle. Many of the products are very high in protein but often contain higher carbohydrates and fats than you need. Our products will ensure your protein intake while tasting great and not adding that unwanted fat.

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    15. I am not overweight why would I use these products?
      Interestingly enough. These products are heavily used by people who have never had a weight problem. They wish to keep their weight stable and just enjoy having a light snack or meal that is convenient and good tasting.

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    16. I am very active. I want something that is good for me but don't have the time to prepare a meal.
      How many times have you not been able to get a balanced meal because of your busy schedule? These products are easily carried, provide great nutrients and are quite filling. They can be a perfect choice for you. They may also help overcome cravings without you having to worry about the weight later.

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    17. Who is Dr. Tennis?
      Dr. Tennis is a physician who was trained as a pediatrician in which he practiced for over 5 years. He is board certified by the American Academy of Pediatrics. Moving to pursue his goals he spent the next 10 years in public health as a regional health director and manager for 6 years followed by 4 years as a deputy commissioner for the states public health programs. Always overweight himself, he has since focused on individual care for those who are overweight and obese. A member of the American Society of Bariatric Physicians he is always working to improve his practice

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    18. Where are you located?
      Our clinic is located: Carolina Medical Weight Management, PA 1027A Edgefield Street Greenwood, South Carolina 29646 Toll Free (877)319-5798 Local Phone(864)227-9708 Fax (864)229-5542 EMail admin@weight-loss-calories.com

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    Carolina Medical Weight Management PA - 1027A Edgefield Street - Greenwood, South Carolina 29646
    Toll Free (877)319-5798 - Local Phone(864)227-9708 - Fax (864)229-5542
    email cmwm@thecarolinaweigh.com

    Copyright © 2004 Carolina Medical Weight Management, PA All Rights Reserved